Analysis of the current skills and skills gaps of professional librarians, done for Branching Out.
Existing
Missing Knowledge of mainstream literature Knowledge of non-mainstream literature Good provision of information for marginalised groups Integration of literature from marginalised groups in mainstream audience development Good approach to customer care Strategies for adding value to customer service Good knowledge of community networks Knowledge of literature networks Responding to articulated demands Generating initiatives which research needs Managing books Managing how books are used IT for information IT for imagination Confident relationships with under-15s and over 40s. Skills in working with young adults
Good at providing familiar authors for readers Skills in opening up wider choices for readers Good at running core services Originating new ideas for development Competent at responding to press enquiries Managing press and publicity relationships Working within allocated budgets Fundraising for specific projects Using quantitative performance measures Using qualitative performance measures Providing access to books Providing opportunities for reader participation
