Branching Out > Best Value > Articulating Reader Development



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Articulating reader development in terms of Best Value How would you express the connection between reader development and Best Value to different key constituencies? Select the group you are interested in convincing: Articulating reader development in terms of Best Value to Elected Members Increasing the quality and choice of stock in local libraries for local people Ensuring greater efficiency re: Stock Fund Stock selection process by using promotion and shifting stock ratios Raising the profile of the service via effective promotion Press releases/coverage Increased user consultation Supports/underpins policy/strategies, eg: Social exclusion Lifelong learning Education Partnerships External funding Both of the above reflect well on the authority Potentially a way to get to more of your voters than any other service [top] Articulating reader development in terms of Best Value to library users Consultation - Reading groups, listening to users Greater involvement and influence Wider choice of stock Better access (promotions etc). Environment, design, layout Reader to reader interaction - ICT, reading groups, book chains, challenging readers' reading ICT Linking books and ICT Skills development Better trained staff Forager Access 24 hours a day Social inclusion Better choice for specific groups Making library attractive to young readers, VIPs, unemployed Better standards Quality environment, changing, happy, fun Competition Free access No pressure [top] Articulating reader development in terms of Best Value to senior library managers Annual Library Plan! Training for staff - to help Meet targets - opportunities for development/involvement Added value - Service meeting social inclusion targets/lifelong learning/partnership targets Bidding initiatives High profile - publicity Build into cultural strategies Website - ICT development Added value for readers Making best use of stock/resources Marketing strategy - concrete [top] Articulating reader development in terms of Best Value to stock librarians Challenge Stock relevant to needs of existing and potential customers Cost effective selection process Compare Suppliers Membership numbers Issues Customer satisfaction Performance of other library services Consult Readers/Readers' groups Bookshops Colleagues (own and other authorities) Compete Other leisure activities eg bookshops (added value) Yourself! [top] Articulating reader development in terms of Best Value to frontline staff Helps 3 out of 4 readers who don't know what they're looking for Saving staff time Better use of resources Job satisfaction/Fun! Team building/involvement/awareness Customer satisfaction Extending choice Community involvement Dialogue: Borrower - borrower Borrower - staff Confidence building Stimulating [top] Articulating reader development in terms of Best Value to a council's Central Policy Unit Give definition of Reader Development Links to Government/Corporate policies : Social Inclusion Life-long Learning Community Well Being Health Literacy Quality Service Partnership working Value for money: Working stock Audit Commission Public Library Standards: ICT Issues Stock Visitors New audiences Access to information Learning and development of staff Evaluation - quantitative and qualitative Customer consultation: Users Non users