When a number of trainees in your library have completed Frontline, you should expect to have a library that offers more opportunities for borrowers to browse and a greater range of stock promoted more effectively.   You will have staff who are thinking about how readers use the library and about ways to widen their choices and increase reader to reader recommendations.  You should also expect some experiments to encourage wider use of the stock by specific groups of readers, and possibly one or two experiments to attract users who do not currently use the library.

You will have a number of examples of promotions that have been tried in different ways and a group of staff who has supported each other’s learning and opened up discussions about how the library can understand and focus on readers’ needs.   A range of ideas for future work will have arisen.   This can act as a reservoir of ideas for promotions and projects for you to consider as need arises.

There is also an opportunity for trainees to communicate with others, from other authorities, who are doing the course at the same time.  This will bring new contacts to your library and the potential for new cross authority idea sharing in future.