Task One

Write one statement under each of the four Cs which makes a claim for this reader development project.

Challenge

Justifying investment in purchase of multiple copies (from unknown/contemporary authors) and first time novelists.

Compare

• Performance of Book of the Month title v Control copy in ordinary Stock Issues
  
• Promotional techniques

Consult

• Staff training/users questionnaires/Reading Groups (eg author event)
  
• Compete
  
• Currency! Book available at time of publication therefore compete with bookshops 

Task Two

How can you use the Best Value process to improve this reader development project?

• Continue to monitor issues /customer appeal/review locations
  
• Reader consultation
  
• Expand number of collections, supplier base